OKLB Privacy Policy — How We Protect Your Data

1Who We Are

oklb is an online gaming platform operating at oklb.org, serving players primarily in Bangladesh. oklb acts as the data controller for all personal data collected through the platform. This means oklb determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully and transparently.

If you have any questions about how oklb handles your personal data, you can contact us at any time through our support channels. Our team is available 24/ 7 and will respond to privacy-related enquiries promptly.

2Data We Collect

oklb collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site, and occasionally from third parties such as payment processors. Here is a breakdown of the categories of data we collect:

oklb does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required for responsible gaming purposes (for example, if you voluntarily disclose a gambling-related concern to our support team).

3How We Use Your Data

oklb uses your personal data only for the purposes for which it was collected. The primary uses are as follows:

• Account management: To create, maintain, and manage your oklb account, including verifying your identity and processing your registration.
• Transaction processing: To process deposits, withdrawals, and bonus credits accurately and securely.
• Identity verification (KYC): To comply with anti-money laundering regulations and confirm that you meet oklb's eligibility requirements, including age verification.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance when you need it.
• Platform improvement: To analyse usage patterns and improve the oklb platform, fix bugs, and develop new features that better serve our players in Bangladesh.
• Responsible gaming: To monitor gaming behaviour and identify players who may need support, in line with oklb's responsible gaming obligations.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the platform.
• Legal compliance: To meet oklb's obligations under applicable laws and regulations, including responding to lawful requests from authorities.
• Marketing communications: To send you relevant promotional offers and updates — but only if you have opted in to receive them. You can opt out at any time.

oklb will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or having a clear legal basis to do so.

4Legal Basis for Processing

oklb processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing that is necessary to fulfil our contract with you — for example, operating your account and processing transactions.
• Legal obligation: Processing required to comply with applicable laws, such as anti-money laundering regulations and age verification requirements.
• Legitimate interests: Processing that serves oklb's legitimate business interests, such as fraud prevention, platform security, and improving our services — provided these interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, such as sending marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5Data Sharing and Third Parties

oklb does not sell your personal data to third parties. However, we do share data with carefully selected third parties where necessary to operate the platform and comply with legal obligations. These include:

• Payment processors: To facilitate deposits and withdrawals. Payment processors receive only the data necessary to complete the transaction and are bound by their own privacy and security obligations.
• Identity verification providers: To carry out KYC checks and verify the documents you submit during account verification.
• Game providers: Game software providers may receive limited technical data (such as session identifiers) to deliver game content. They do not receive your full personal profile.
• IT and security service providers: Companies that help oklb maintain platform infrastructure, cybersecurity, and fraud detection systems.
• Legal and regulatory authorities: oklb will disclose personal data to law enforcement, regulators, or courts when legally required to do so.

All third parties with whom oklb shares personal data are required to handle that data securely and in accordance with applicable privacy laws. oklb does not permit third parties to use your data for their own marketing purposes.

6Cookies and Tracking Technologies

oklb uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit oklb.org.

The types of cookies oklb uses include:

• Essential cookies: Required for the platform to function. These cannot be disabled without affecting core functionality such as login sessions and account security.
• Functional cookies: Remember your preferences and settings to provide a more personalised experience on oklb.
• Analytics cookies: Help oklb understand how players use the platform so we can improve it. Data collected is aggregated and anonymised where possible.
• Security cookies: Used to detect and prevent fraudulent activity and protect your account from unauthorised access.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the oklb platform. oklb does not use third-party advertising cookies or share cookie data with ad networks.

7Data Security

oklb takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, or misuse. These measures include:

• SSL/TLS encryption for all data transmitted between your device and oklb's servers
• Encrypted storage of sensitive personal and financial data
• Strict access controls — only authorised oklb personnel can access personal data, and only to the extent necessary for their role
• Regular security audits and vulnerability assessments
• Two-factor authentication available for player accounts
• Incident response procedures to address any data breaches promptly

While oklb takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

8Data Retention

oklb retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a period of up to 5 years after account closure, in line with anti-money laundering and regulatory requirements.
• Transaction records: Retained for a minimum of 5 years following the transaction date, as required by financial regulations.
• KYC documents: Retained for the period required by applicable identity verification and AML regulations.
• Support communications: Retained for up to 3 years to assist with dispute resolution and quality assurance.
• Technical and usage data: Typically retained for up to 12 months in identifiable form, after which it may be anonymised for analytical purposes.

When personal data is no longer required, oklb will securely delete or anonymise it. If you request account deletion, oklb will process your request in accordance with these retention periods — some data may need to be retained for legal compliance reasons even after your account is closed.

9Your Data Rights

As an oklb player, you have a number of rights in relation to your personal data. oklb is committed to making it easy for you to exercise these rights. Here is what you are entitled to:

To exercise any of these rights, contact oklb's support team via live chat or email at [email protected]. oklb will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 30 days, and we will notify you if this is the case.

10Children's Privacy

oklb is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If oklb becomes aware that personal data has been collected from a minor, we will delete that data immediately and close the associated account.

If you are a parent or guardian and believe your child has registered on oklb, please contact our support team immediately at [email protected]. We will investigate and take appropriate action without delay.

oklb uses age verification procedures during registration and KYC to prevent underage access to the platform. These measures are part of oklb's broader commitment to responsible gaming.

11Updates to This Privacy Policy

oklb may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "last updated" date at the top.

For significant changes that materially affect how we use your personal data, oklb will notify registered players via email or an in-platform notification before the changes take effect. We encourage you to review this policy periodically to stay informed.

Your continued use of oklb after any update to this Privacy Policy constitutes your acknowledgement of the revised policy. If you do not agree with any changes, you may request account closure by contacting our support team.

12Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or oklb's handling of your personal data, please get in touch. Our support team is available 24/7 and will handle all privacy-related enquiries with care and confidentiality.

• Live Chat: Available directly within the oklb platform — fastest response time
• Email: [email protected]

oklb aims to respond to all privacy-related enquiries within 24 hours. For formal data rights requests, we will acknowledge receipt within 5 business days and provide a full response within 30 days.